1-click answers from users who signed up and never came back — right inside their inbox. No new tab. No login. No cold outreach.
Get early accessNo purchased lists. No cold outreach. One beta invite email — that's it.
Hi — this is askghost.
Which one's closest to why you haven't been back in the last 30 days? Tap right here in your inbox.
Problem
01 / 05
| Tool | Category | Reaches dormant users | 1-click in inbox | Compliant |
|---|---|---|---|---|
| Sleekplan | In-app feedback | Only shown if they open the app | — | ✓ |
| Typeform | Survey link | Click link → new tab → drop-off | — | ✓ |
| Cold email tools | Outbound marketing | Purchased lists · policy-risk | — | — |
| askghost | Email-channel feedback | Opt-in users · reply from inbox | ✓ | ✓ |
How it works
02 / 05
01 — Method
The options are the buttons. Gmail · Yahoo users (~32%) answer right from the email body; everyone else (Apple Mail · Outlook, etc.) gets one click to a pre-filled confirm page. No external form to fill out.
02 — Reach
In-app widgets like Sleekplan · Canny only reach active users. People who signed up but haven't returned in 30 days never see them. askghost only sends to opt-in users on your own domain — zero purchased lists, never cold outreach.
03 — Setup
No DNS hand-editing. Enter your domain → 1-click Cloudflare OAuth → DKIM CNAMEs published automatically → AWS SES verified automatically (1–15 min). Sending limits and reputation isolation are baked in.
Proof
03 / 05
Razorpay · Fintech
Embedded the entire survey flow inside the email. Removing the external landing page click lifted response rate nearly 4×.
mailmodo.com / case-studyEcwid · E-commerce
Across 170K merchant emails, abandoned-cart sales rose 82% on average. Review the product in-email → 1-click to checkout.
amp.dev / success-storiesMudrex · Crypto
Compressed an external registration page + 3-step email verification into a single embedded AMP form. Open-to-registration rose from 2% to 6%.
mailmodo.com / case-studyBlueStone · E-commerce
Interactive AMP emails vs. plain HTML: 8.33× more NPS survey responses (vendor self-reported).
stripo.email / blogFigures are vendor self-reported via amp.dev / Mailmodo · expect a conservative 50–70% of global benchmarks regionally.
Category
For active users, in-app · widget · changelog tools are plenty. The problem is the dormant cohort — people you can only reach by email.
| Channel | Active users | Dormant users (30d+) | Compliance |
|---|---|---|---|
| In-app widget | ✓ Sleekplan · Canny | — Not reached | ✓ |
| Survey link | ✓ Typeform | — Drop-off via new tab | ✓ |
| Email-channel | — Noise | ✓ askghost | ✓ opt-in · RFC 8058 |
Reputation
04 / 05
A
We only send to people who signed up with your service directly. No purchased lists, no scraping — which is why spam complaints and reputation incidents stay near zero.
B
Every email ships with 1-click unsubscribe. It's the standard Gmail · Yahoo have required since 2024 (RFC 8058), and we make it the default. Letting users leave before they get angry is what keeps your reputation alive.
C
If another customer messes up and bounces spike, your mail still won't land in spam. AWS SES Configuration Sets are kept per-customer, so reputations never get mixed.
D
No DNS hand-editing. Connect a domain and DKIM CNAMEs are published automatically; DMARC starts safe and ramps up in stages (p=none → quarantine → reject). Alignment is verified before the first send.
Pricing
05 / 05
Hobby
Freeforever
Side projects · no card required
Solo
$19/ mo
Solo SaaS founder · weekly responses post-launch
Pro
$49/ mo
Portfolio founder · multiple products at once
Typically, 500 contacts · 2K send credits / mo and more
Unlimited contacts · unlimited responses · 5K sends · no card required · free forever